Right of Withdrawal
Statutory cancellation right
You have the right to cancel the contract within 14 (fourteen) days without giving reasons. The cancellation period is 14 (fourteen) days from the date on which you or a third party nominated by you who is not the carrier take possession of the goods.
To exercise your right of cancellation, you must inform us:
56070 Koblenz - Germany
Tel: +49 261 1 333 77 91
Fax: +49 261 1 333 77 91
by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to cancel this contract.
To comply with the cancellation period it is sufficient to send the communication concerning exercise of the cancellation right before the expiry of the cancellation period. You can also use our online form of cancellation. Please click here.
Consequences of cancellation
If you cancel this contract, we must refund to you all payments that we have received from you, including the delivery costs (excluding any additional costs arising because you have selected a method of delivery other than the standard most inexpensive method offered by us) without delay and at the latest within 14 (fourteen) days from the date of receipt by us of your cancellation of this contract. To effect the refund we use the same method of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged fees for this refund.
We will collect the goods from your address.
Items which are not suitable for shipping by parcel post shall be collected from your address at your cost, with the maximum estimated cost coming to approximately 150 EUR.
You must only pay for any loss in value of the goods if this loss of value is attributable to handling by you that is not necessary to check condition, features and functionality of the goods.
End of information concerning cancellation.