We are committed to safeguarding the privacy of our website visitors. In this policy we explain how we will treat your personal information.
Collecting personal information
When you visit our website, the communication data of the requesting computer, the web pages you visit on our site, the date and the duration of the visit, the data identifying the type of browser and operating system used, and the website from which you visit us are temporarily stored by default by our web servers for the purposes of system security. Any other personal details, such as your name, your address, telephone number or email address, are not captured unless you provide this information voluntarily, for example when registering with our website, when completing a survey, when participating in a competition, when requesting information or when entering into a contract with us.
Using, disclosing and distributing personal information
We use the personal data provided by you exclusively for technical administration of the website, for the fulfilment of your requests – which as a rule means to process any contract concluded with you – or to reply to any queries you may have, or in the context of your participation in a competition.
Only if you have given us your consent beforehand or if you – subject to it being provided for under statutory regulations – have not raised an objection, do we also use these data for product-related surveys and for purposes of marketing.
Your personal data are not disclosed, distributed, sold or communicated in any other way to third parties unless it is necessary in order to fulfill a contract or you have given your express consent. For example, when you order products from us, it may be necessary to disclose your address and order data to our carriers.
If disclosure of your personal data is necessary to render a service or to respond to an inquiry, we will take all technical and organisational steps to ensure that legal obligations under data privacy laws are met. Ames GmbH is under obligation to comply with the legal provisions applicable to data protection, to treat your personal information in a confidential manner and to delete your personal data as soon as they are no longer needed.
Personal information from children
As the protection of children’s privacy is of great importance to us, we do not knowingly collect, process or use personal information from children under the age of 18. If you as parent or legal guardian learn that your children have given us any personal information, you can use the addresses provided in Terms & Conditions to contact us and request the deletion of this information.
Use of Facebook plugins
This website uses social plugins ("plugins") from the social network facebook.com which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
When you visit a webpage on our website that contains this plugin, a connection is made to Facebook's webservers which then instructs your web browser to display the plugin on that webpage. In this way information about which of our webpages you have visited is passed on to Facebook. If you are a Facebook member and are also logged in, Facebook will associate this information with your personal Facebook account. When using the plugin functionality (for example by clicking the 'like' button or adding a comment) this information will also be associated with your Facebook account. This can only be avoided by logging out of Facebook before using the plugin's features.
Additional information on how Facebook gathers and uses the data, as well as information on your pertinent rights and how you can protect your privacy can be found on Facebook's privacy pages.
Disclosure of personal information to third parties
Your personal information will be forwarded to the shipping company contracted to carry out delivery to the extent necessary for the delivery of goods. We will forward your payment details to the financial institution contracted to process payments. You have consented to such transfer, or the transfer is admissible under applicable legal provisions.
Data is not forwarded to any other third parties.
Right to information
In accordance with the Federal Data Protection Act, you have a right to be provided with information free of charge relating to your stored data and, where applicable, a right to have this data corrected, blocked or erased.
Data protection point of contact
If you have any questions about the collection, processing or use of your personal data, or should you require information about your stored data, or if it needs to be corrected, blocked or erased, and also if you wish to withdraw any consents granted, then please contact our data protection officer at: firstname.lastname@example.org
During order processing, your personal data is transmitted via the Internet using SSL (Secure Socket Layer) technology with 128-bit encryption. Information on credit cards is not stored but is acquired and processed directly by our payment service providers B+S Card Service GmbH. We employ technical and organisational measures to safeguard our website against the loss, destruction, access, change or dissemination of personal information by unauthorised persons. Your customer account can only be accessed once your personal password has been entered. You should always treat your login data with care and close the browser window once you have finished communicating with us, especially if the computer you use is also used by other people.
Storage and accessibility of the contract
We save the contract text and you will receive the order information and the invoice together with our terms and conditions. You can check the terms and conditions here (insert link). For security reasons, your order data will no longer be accessible via the Internet.
Liability for links
With its ruling of 12 May 1998 (312 O 85/98) - "Liability for Links" - the Hamburg Regional Court held that anyone including a link may also share liability for the content of the linked page. This can only be prevented by expressly dissociating oneself from such content. Ames GmbH hereby expressly dissociates itself from all the content of every page linked to (insert ames URL) and emphasises that neither does it have any influence on the design and content of the linked pages, nor does it adopt such content. If the linked pages include content that is offensive or illegal and this comes to the knowledge of Ames GmbH, such links will be removed immediately.